Work

Burnout

Burnout is an occupational phenomenon with a cluster of symptoms arising from chronic workplace stress that has not been successfully managed. It is characterised by three dimensions: feelings of energy depletion or exhaustion, increased mental distance from one's job or cynicism related to one's job; and reduced professional efficacy.

Impact of Burnout

In 2019, WHO included Burnout in the 11th Revision of the International Classification of Diseases (ICD-11) an occupational phenomenon. It is not classified as a medical condition.

Burnout has an impact on:

  • Decreased engagement
  • Reduced performance
  • Work exhaustion
  • Reduced organisational commitment
  • Potential for poor workplace communication and relationships
  • A Gallup poll showed that those who are experiencing burnout are 63% more likely to take a sick day.

Whilst the definition usually is applied to paid employment, the concept is equally relevant to unpaid work where there are ongoing circumstances of unrelieved, unremitting chronic stress.

More About Burnout

You can take steps towards preventing burnout in yourself and your team. It is also important to be able to recognise if you are on the burnout spectrum so that you can take steps to alleviate the situation.

Prevention

There are organisational, interactional and personal factors that provide protection against burnout occurring. How an individual perceives their workload has a stronger influence on burnout than hours worked. In addition, self-care (across the sectors of Complete Wellbeing) helps to boost energy and resilience to protect against burnout and/or facilitate the problem solving required for decisions regarding factors causing burnout.

We also have the capacity to positively or negatively influence whether a team member develops burnout. For more details see the Protective Factors Fact sheet. Also see the Connections section.

Early detection

Whilst the features of burnout often come on gradually, being aware of the clustering of the following may help to detect it early. This then allows for action to be taken to address the underlying factors in a proactive way before burnout becomes full-blown.

  • Sense of fatigue, particularly when at work, despite getting good sleep and being medically well.
  • Not having enough energy left at the end of the workday to allocate to your personal life.
  • Diminished interest in, or engagement with, work and work-related activities.
  • Feeling annoyed or angry more often at work.
  • Apathy and not caring about the quality of work completed.

Impacts on:

Strategies to reduce your risk of Burnout

1. Look after your energy levels.

Looking after your energy levels is one factor that can help protect against burnout.

What are 2 things that were identified in your Complete Wellbeing assessment that you could work on and which would also improve your physical and/or emotional energy levels?


2. Meaning and purpose.
If you have not already done so, spend some time thinking about what gives your life meaning and a sense of purpose. Identify what areas of your work align with this. How could you find meaning and purpose in other areas of your work?

3. Foster good friendships at work.

4. Set sensible boundaries with respect to work hours.

Resources

Ford Health "Protective Factors for Burnout"
Fact Sheet
Harvard Business Review, 2016 "Beating Burnout"
Website Article
Mayo Clinic "Job Burnout: How to spot it and take action"
Website Article
The Conversation, 2019 "Are you burnt out at work? Ask yourself these 4 questions"
Website Article